Refund policy

Updated October 30, 2026

If Ojito isn't right for you, ask for a full refund within 14 days of purchase. No questions asked.

• Reply to your Paddle receipt or request it at paddle.net. Paddle, our Merchant of Record, processes all refunds.
• You can also write to railly@crafterstation.com and we'll take care of it.
• A refunded license stops working within about a week. Your captures stay on your Mac.
• Renewals follow the same 14 days from the renewal date.